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Servicing

LWC is a vintage Omega servicing specialist that is in the final stages of becoming fully Omega certified. We can look after your watch and perform factory quality servicing and refinishing procedures.

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Restorations

LWC can restore your vintage Omega while retaining its character and value

Re-lume Work

LWC can re lume the dial, hands or bezel insert of your vintage Omega with a safe alternative to vintage Tritium paint that has the same look and texture.

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Refinishing

LWC has the equipment and skills necessary to restore the case of your vintage Omega

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The LWC Team

Adam the Watchmaker

Billie and Tuesday

 

LWC FAQ

General;

Q. I have an Omega watch that I would like to modify, can LWC modify my watch or bracelet?

A. LWC will not modify a customers existing timepiece or bracelet.

Q. I want to buy some parts for my Omega watch case or movement, will LWC sell me the parts for another Watchmaker to fit? 

A. No, this is against Omegas parts policy, however LWC can supply new Omega bracelets, buckles and straps.

Q. On what brands of watches will LWC perform a service or restoration?

A. LWC will only restore or service Omega timepieces. 

Q. What brands will LWC refinish cases for? 

A. LWC will refinish Omega cases, some Audemars Piguet and some Patek Philippe models. Please email if you have another brand of watch and need case work. Please note however, LWC no longer will perform case refinishing on steel Rolex models.

Q. My watch case has been over polished previously, can you build it back up by welding metal back onto the edges of the case?

A. Currently this is not possible with the micro welding equipment that LWC uses.

 

Communication;

 

Q. I live in Perth, Western Australia too and would like to drop my watch off for assessment or servicing. where are you located? 

A. The LWC workshop is not open to the public, all jobs must be mailed or couriered in. 

Q. Can I phone LWC to discuss the work I would like done to my watch?

A. All communication is via email. This is to ensure both parties have a record of the instructions that have been given in regards to the repair or restoration of the watch. This also keeps interruptions to a minimum while working on customers watches, meaning complete attention can be paid to the job at hand. 

Q. I have a watch in for service at LWC and would like a progress update.

A. LWC will give a timeframe for the work requested, if this timeframe is to be exceeded due to parts availability or unforeseen issues with the job then you will be notified before the due date. Please do not contact LWC for general progress updates. This takes up valuable time that could be spent working on watches.

 

Shipping and Postage;

 

Q. I live in the USA / Europe / Asia and would like to send my watch to you, do you accept work from clients in other countries? 

A. Yes, LWC will gladly accept work from anywhere.

Q. What is the best way to send my watch to LWC?

A. The best method is by using DHL Express Couriers. LWC has been using DHL for many years and have found the service to be safe, secure and fast both for Domestic and International shipping. 

 

Payments;

 

Q. What payment methods does LWC accept?

A. LWC accepts international bank transfers or Paypal payments. 

 

Contact LWC

Please check the FAQ above before sending your message - requests to modify your existing watch will not be responded to.

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